:root{--brand:var(--bacfree-color-brand);--brand-dark:var(--bacfree-color-brand-strong);--brand-soft:var(--bacfree-color-brand-soft);--danger:var(--bacfree-color-danger);--danger-text:var(--bacfree-color-danger-text);--danger-soft:var(--bacfree-color-danger-soft);--danger-border:var(--bacfree-color-danger-border);--teal:var(--bacfree-color-action);--teal-dark:var(--bacfree-color-action-strong);--teal-pressed:var(--bacfree-color-action-pressed);--teal-soft:var(--bacfree-color-action-soft);--teal-border:var(--bacfree-color-action-border);--green:var(--bacfree-color-positive);--green-text:var(--bacfree-color-positive-text);--green-soft:var(--bacfree-color-positive-soft);--green-border:var(--bacfree-color-positive-border);--amber:var(--bacfree-color-warning);--amber-text:var(--bacfree-color-warning-text);--amber-soft:var(--bacfree-color-warning-soft);--amber-border:var(--bacfree-color-warning-border);--blue:var(--bacfree-color-info);--blue-soft:var(--bacfree-color-info-soft);--blue-border:var(--bacfree-color-info-border);--ink:var(--bacfree-color-ink);--text:var(--bacfree-color-text);--slate:var(--bacfree-color-muted);--muted:var(--bacfree-color-subtle);--disabled:var(--bacfree-color-disabled);--line:var(--bacfree-color-border);--line-strong:var(--bacfree-color-border-strong);--track:var(--bacfree-color-track);--app:var(--bacfree-color-canvas);--surface:var(--bacfree-color-surface);--surface-soft:var(--bacfree-color-surface-soft);--surface-hover:var(--bacfree-color-surface-hover);--shadow-raised:var(--bacfree-shadow-raised);--shadow-floating:var(--bacfree-shadow-floating);--shadow:var(--bacfree-shadow-overlay);--focus-ring:var(--bacfree-focus-ring);--radius-sm:var(--bacfree-radius-sm);--radius-control:var(--bacfree-radius-control);--radius-panel:var(--bacfree-radius-panel);--radius-pill:var(--bacfree-radius-pill);--control-sm:var(--bacfree-control-sm);--control-md:var(--bacfree-control-md);--control-lg:var(--bacfree-control-lg);--control-xl:var(--bacfree-control-xl);--chrome:var(--bacfree-chrome-surface);--chrome-raised:var(--bacfree-chrome-raised);--chrome-border:var(--bacfree-chrome-border);--chrome-hairline:var(--bacfree-chrome-hairline);--chrome-control:var(--bacfree-chrome-control);--chrome-bright:var(--bacfree-chrome-bright);--chrome-text:var(--bacfree-chrome-text);--chrome-secondary:var(--bacfree-chrome-secondary);--dot:var(--bacfree-dot);--font-sans:var(--bacfree-font-sans);--font-mono:var(--bacfree-font-mono);--tracking-tight:var(--bacfree-tracking-tight);--tracking-caps:var(--bacfree-tracking-caps);--motion-micro:var(--bacfree-motion-micro);--ease-settle:var(--bacfree-ease-settle);--motion-fast:var(--bacfree-motion-fast);--motion-standard:var(--bacfree-motion-standard);--motion-emphasized:var(--bacfree-motion-emphasized);--ease-standard:var(--bacfree-ease-standard);--ease-exit:var(--bacfree-ease-exit)}*{box-sizing:border-box}body,html{margin:0;min-height:100%;background:var(--app);color:var(--ink);font-family:var(--font-sans);font-size:var(--bacfree-type-body);line-height:var(--bacfree-type-body-line);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}button,input,select,textarea{color:inherit;font:inherit}button{border:0;cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}[role=button],a,button{transition:color var(--motion-fast) var(--ease-standard),background-color var(--motion-fast) var(--ease-standard),border-color var(--motion-fast) var(--ease-standard),box-shadow var(--motion-standard) var(--ease-standard),opacity var(--motion-fast) var(--ease-standard)}input,select,textarea{transition:border-color var(--motion-fast) var(--ease-standard),box-shadow var(--motion-standard) var(--ease-standard),background-color var(--motion-fast) var(--ease-standard)}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--teal);outline-offset:2px}h1,h2,h3,p{margin:0}h1,h2,h3{font-weight:600;line-height:1.25}h1{letter-spacing:var(--tracking-tight)}b,strong{font-weight:600}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.spin{animation:spin .8s linear infinite}kbd{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border:solid var(--line-strong);border-width:1px 1px 2px;border-radius:var(--radius-sm);background:var(--surface-soft);color:var(--slate);font-family:var(--font-mono);font-size:var(--bacfree-type-xs);font-weight:500;line-height:1}@keyframes spin{to{transform:rotate(1turn)}}@keyframes surface-in{0%{opacity:0;transform:translateY(4px) scale(.995)}to{opacity:1;transform:none}}@keyframes scrim-in{0%{opacity:0}to{opacity:1}}@keyframes toast-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}@keyframes handoff-confirm{0%{opacity:0;transform:translateY(5px)}45%{opacity:1;box-shadow:0 0 0 5px rgba(29,95,208,.13)}to{transform:none;box-shadow:0 0 0 0 rgba(29,95,208,0)}}@keyframes workspace-in{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}@keyframes panel-in{0%{opacity:0;transform:translateX(8px)}to{opacity:1;transform:none}}@keyframes list-in{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}@keyframes timeline-in{0%{opacity:.3;transform:translateY(4px)}to{opacity:1;transform:none}}@keyframes message-in{0%{opacity:0;transform:translateY(8px) scale(.99)}to{opacity:1;transform:none}}@keyframes message-inbound{0%{opacity:0;transform:translate3d(-6px,9px,0) scale(.99)}to{opacity:1;transform:none}}@keyframes message-outbound{0%{opacity:0;transform:translate3d(6px,9px,0) scale(.99)}to{opacity:1;transform:none}}@keyframes inquiry-arrive{0%{box-shadow:inset 0 0 0 999px rgba(24,137,143,.13)}to{box-shadow:inset 0 0 0 999px rgba(24,137,143,0)}}@keyframes nav-marker-in{0%{opacity:0;transform:scaleX(.35)}to{opacity:1;transform:scaleX(1)}}@keyframes bar-grow{0%{opacity:.4;transform:scaleY(.08)}to{opacity:1;transform:scaleY(1)}}@keyframes sheet-in{0%{opacity:0;transform:translateY(24px)}to{opacity:1;transform:none}}@keyframes toast-out{to{opacity:0;transform:translateY(7px)}}@keyframes loading-pulse{0%,to{opacity:.44}50%{opacity:.82}}@keyframes detail-reveal{0%{opacity:0;transform:translateY(-3px)}to{opacity:1;transform:none}}@keyframes scrim-out{to{opacity:0}}@keyframes surface-out{to{opacity:0;transform:translateY(4px) scale(.995)}}@keyframes sheet-out{to{opacity:0;transform:translateY(24px)}}@keyframes palette-in{0%{opacity:0;transform:translateY(-6px) scale(.985)}to{opacity:1;transform:none}}@keyframes message-send{0%{opacity:.5;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}@keyframes unread-arrive{0%{transform:scale(.4);opacity:0}65%{transform:scale(1.3)}to{transform:scale(1);opacity:1}}@keyframes state-swap{0%{opacity:0;transform:translateY(3px)}to{opacity:1;transform:none}}@keyframes mark-orbit{0%,to{transform:translate(-6px,-6px)}25%{transform:translate(6px,-6px)}50%{transform:translate(6px,6px)}75%{transform:translate(-6px,6px)}}@keyframes login-water-drop{0%,78%{opacity:0;transform:translate(-50%,-240px) scaleY(1.3)}82%{opacity:.95}98%{opacity:.9;transform:translate(-50%) scaleY(1.15)}to{opacity:0;transform:translate(-50%,5px) scaleY(.45)}}@keyframes login-water-crown{0%{opacity:0;transform:translate(-50%) scaleY(.3)}4%{opacity:.85}9%{opacity:.6;transform:translate(-50%,-9px) scaleY(1.7)}17%,to{opacity:0;transform:translate(-50%,-2px) scaleY(.4)}}@keyframes login-water-glint{0%{opacity:0;transform:translate(-50%,-50%) scale(.3)}5%{opacity:.5}24%,to{opacity:0;transform:translate(-50%,-50%) scale(1.35)}}@keyframes login-water-crest{0%{opacity:0;transform:translate(-50%,-50%) scale(.015);border-width:2px;filter:blur(0)}7%{opacity:.72}to{opacity:0;transform:translate(-50%,-50%) scale(1);border-width:1px;filter:blur(1.4px)}}.brand{display:inline-flex;align-items:center;gap:12px;min-width:0}.brand-mark{display:grid;place-items:center;width:26px;height:26px;flex:0 0 auto;border-radius:var(--radius-control);background:var(--bacfree-neutral-900);box-shadow:inset 0 0 0 1px rgba(255,255,255,.08)}.brand-mark span{width:7px;height:7px;border-radius:50%;background:var(--brand)}.brand-wordmark{display:grid;justify-items:start;grid-gap:2px;gap:2px;line-height:1}.brand-wordmark img{display:block;width:96px;height:auto}.brand-wordmark small{color:var(--chrome-secondary);font-size:8px;font-weight:600;letter-spacing:0;text-transform:uppercase}.brand-lockup{display:grid;line-height:1}.brand-lockup strong{font-size:var(--bacfree-type-h3);font-weight:700}.brand-lockup small{display:none;color:var(--slate);font-size:var(--bacfree-type-micro)}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:var(--control-lg);padding:0 14px;border-radius:var(--radius-control);font-size:var(--bacfree-type-body);font-weight:600;white-space:nowrap;transition:color var(--motion-fast) var(--ease-standard),background-color var(--motion-fast) var(--ease-standard),border-color var(--motion-fast) var(--ease-standard),box-shadow var(--motion-standard) var(--ease-standard),opacity var(--motion-fast) var(--ease-standard),transform .16s var(--ease-settle)}.button:active:not(:disabled){transform:scale(.98);transition-duration:40ms}.button.primary{background:var(--teal);color:var(--bacfree-color-action-contrast)}.button.primary:hover{background:var(--teal-dark)}.button.primary:active:not(:disabled){background:var(--teal-pressed)}.button.secondary{border:1px solid var(--line-strong);background:var(--surface);box-shadow:var(--shadow-raised)}.button.secondary:hover{border-color:var(--bacfree-neutral-400);background:var(--surface-hover)}.button.ghost{background:transparent;color:var(--teal-dark)}.button.ghost:hover{background:var(--teal-soft)}.button.danger{border:1px solid var(--danger);background:var(--danger);color:#fff}.button.danger:hover{background:var(--danger-text)}.button:disabled{opacity:1;border-color:var(--line);background:var(--track);color:var(--disabled);box-shadow:none}.icon-button{display:inline-grid;place-items:center;width:var(--control-md);height:var(--control-md);flex:0 0 auto;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface);color:var(--slate)}.icon-button:hover{background:var(--surface-hover);color:var(--ink)}.avatar{display:inline-grid;place-items:center;width:36px;height:36px;flex:0 0 auto;border-radius:50%;background:var(--bacfree-neutral-200);color:var(--bacfree-neutral-700);font-size:var(--bacfree-type-sm);font-weight:600}.avatar.small{width:28px;height:28px;font-size:var(--bacfree-type-xs)}.avatar.large{width:44px;height:44px}.avatar.tint-0{background:var(--bacfree-avatar-0-bg);color:var(--bacfree-avatar-0-fg)}.avatar.tint-1{background:var(--bacfree-avatar-1-bg);color:var(--bacfree-avatar-1-fg)}.avatar.tint-2{background:var(--bacfree-avatar-2-bg);color:var(--bacfree-avatar-2-fg)}.avatar.tint-3{background:var(--bacfree-avatar-3-bg);color:var(--bacfree-avatar-3-fg)}.avatar.tint-4{background:var(--bacfree-avatar-4-bg);color:var(--bacfree-avatar-4-fg)}.avatar.tint-5{background:var(--bacfree-avatar-5-bg);color:var(--bacfree-avatar-5-fg)}.avatar.tint-6{background:var(--bacfree-avatar-6-bg);color:var(--bacfree-avatar-6-fg)}.avatar.tint-7{background:var(--bacfree-avatar-7-bg);color:var(--bacfree-avatar-7-fg)}.muted{color:var(--muted);font-weight:400}.danger-text{color:var(--danger-text)!important}.warning-text{color:var(--amber-text)!important}.success-text{color:var(--green-text)!important}.product-shell{--maintenance-banner-height:0px;min-height:100dvh;background:var(--app)}.console-security-reset .product-shell{visibility:hidden!important}.console-security-reset body:after{content:"Securing your workspace…";position:fixed;inset:0;z-index:99999;display:grid;place-items:center;background:var(--app);color:var(--ink-muted);font:600 14px/1.4 var(--font-sans)}.console-session-state{position:fixed;z-index:48;top:64px;left:50%;display:flex;align-items:center;gap:9px;width:min(560px,calc(100vw - 32px));min-height:42px;padding:8px 10px 8px 12px;border:1px solid var(--teal-border);border-radius:var(--radius-control);background:color-mix(in srgb,var(--teal-soft) 92%,var(--surface));color:var(--slate);box-shadow:var(--shadow-floating);transform:translateX(-50%)}.console-session-state>svg{flex:0 0 auto;color:var(--teal-dark)}.console-session-state>span{display:flex;flex:1 1;flex-wrap:wrap;gap:3px 7px;min-width:0;font-size:var(--bacfree-type-xs);line-height:1.4}.console-session-state strong{color:var(--ink)}.console-session-state.expired,.console-session-state.failed{border-color:var(--danger-border);background:color-mix(in srgb,var(--danger-soft) 94%,var(--surface));color:var(--danger-text)}.console-session-state.expired>svg,.console-session-state.failed>svg{color:var(--danger-text)}.console-session-state .button{flex:0 0 auto;min-height:30px;padding-inline:9px;font-size:var(--bacfree-type-xs)}.topbar{position:relative;z-index:50;height:56px;padding:0 16px 0 20px;border-bottom:1px solid var(--chrome-border);background:var(--chrome)}.topbar,.topbar-brand{display:flex;align-items:center}.topbar-brand{height:100%;padding-right:16px;border-right:1px solid var(--chrome-hairline);color:inherit;text-decoration:none}.topbar .brand-mark{box-shadow:inset 0 0 0 1px rgba(255,255,255,.16)}.topbar .brand-lockup strong{color:#fff;font-size:var(--bacfree-type-body);letter-spacing:.08em}.topbar .brand-lockup small{display:block;margin-top:3px;color:var(--chrome-secondary);font-size:9px;font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.primary-nav{display:flex;align-items:stretch;height:100%;padding-left:8px}.primary-nav a{position:relative;display:inline-flex;align-items:center;align-self:center;padding:7px 12px;margin:0 1px;border-radius:var(--radius-control);color:var(--chrome-text);font-size:var(--bacfree-type-body);font-weight:500;text-decoration:none}.primary-nav a:hover{color:var(--chrome-bright);background:var(--chrome-control)}.primary-nav a.active{color:var(--bacfree-color-action-strong);background:var(--blue-soft);font-weight:600;border-radius:var(--radius-control)}.primary-nav a.active:after{content:none}.topbar-spacer{flex:1 1;display:flex;min-width:0;justify-content:center;padding:0 16px}.topbar-search{display:inline-flex;align-items:center;gap:8px;width:min(320px,100%);height:var(--control-md);padding:0 6px 0 10px;border:1px solid var(--chrome-control);border-radius:var(--radius-control);background:rgba(255,255,255,.06);color:var(--chrome-secondary);font-size:var(--bacfree-type-body)}.topbar-search:hover{background:rgba(255,255,255,.1);color:var(--chrome-text);border-color:rgba(255,255,255,.22)}.topbar-search:focus-visible{outline:2px solid var(--bacfree-color-action-on-dark);outline-offset:2px}.topbar-search span{flex:1 1;overflow:hidden;text-align:left;white-space:nowrap}.topbar-search kbd{border-color:rgba(255,255,255,.16);border-bottom-width:1px;background:rgba(255,255,255,.08);color:var(--chrome-secondary)}.topbar-history-tools{gap:8px;padding-inline:12px}.topbar-history-tools .topbar-search{min-height:44px}.topbar-history-tools .topbar-search span{display:block}.topbar-history-tools .topbar-search svg{flex:0 0 auto}.topbar-history-search{min-width:154px;max-width:240px;color:var(--chrome-text)}.topbar-history-tools .topbar-shortcuts{flex:0 0 auto;width:auto;padding-inline:10px}.topbar-with-history .topbar-brand{flex-direction:column;justify-content:center;align-items:flex-start;gap:3px}.topbar-with-history .topbar-history-review-badge{height:16px;margin:0;padding:0 4px;font-size:8px}.review-mode-badge{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 8px;margin-right:8px;border:1px solid var(--amber-border);border-radius:var(--radius-pill);background:var(--amber-soft);color:var(--amber-text);font-size:10px;font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase;white-space:nowrap}.topbar-account{display:flex;align-items:center;min-width:0;height:100%;gap:8px}.topbar-bell{position:relative;display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;flex:0 0 auto;border:1px solid var(--chrome-border);border-radius:var(--radius-control);background:var(--chrome-surface);color:var(--chrome-text)}.topbar-bell:hover{background:var(--chrome-control);color:var(--chrome-bright)}.topbar-bell i{position:absolute;top:6px;right:7px;width:7px;height:7px;border-radius:var(--radius-pill);border:2px solid var(--chrome-surface);background:var(--danger)}.topbar-divider{width:1px;height:24px;margin:0 2px;background:var(--chrome-border)}.status-dot.unknown,.team-options i.unknown{background:var(--disabled);box-shadow:none}.profile-wrap{position:relative;min-width:0;height:100%}.profile-button,.profile-wrap{display:flex;align-items:center}.profile-button{gap:10px;height:44px;min-width:188px;padding:0 4px 0 8px;border-radius:var(--radius-control);background:transparent}.profile-button:hover{background:var(--chrome-raised)}.profile-button>span{display:grid;min-width:0;overflow:hidden;grid-gap:1px;gap:1px;text-align:right}.profile-button small,.profile-button strong{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.profile-button strong{color:var(--chrome-bright);font-size:var(--bacfree-type-sm);line-height:1.2}.profile-button small{color:var(--chrome-secondary);font-size:var(--bacfree-type-xs);line-height:1.2}.profile-button>b{display:grid;place-items:center;width:32px;height:32px;flex:0 0 auto;border:1px solid var(--blue-border);border-radius:50%;background:var(--blue-soft);color:var(--bacfree-color-action-strong);font-size:var(--bacfree-type-xs)}.profile-menu{position:absolute;top:52px;right:0;z-index:100;display:grid;width:240px;padding:8px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-floating);animation:surface-in var(--motion-standard) var(--ease-standard);transform-origin:top right}.profile-menu-heading{display:grid;grid-gap:3px;gap:3px;padding:8px 8px 12px;border-bottom:1px solid var(--line)}.profile-menu-heading span,.profile-menu>small{color:var(--slate);font-size:var(--bacfree-type-xs)}.profile-menu>small{padding:12px 8px 4px;font-family:var(--font-sans);font-size:var(--bacfree-type-micro);font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.profile-menu button,.profile-menu>a{display:flex;align-items:center;gap:8px;min-height:var(--control-lg);padding:0 8px;border-radius:var(--radius-control);background:var(--surface);color:inherit;font-size:var(--bacfree-type-sm);text-align:left;text-decoration:none}.profile-menu button:hover,.profile-menu>a:hover{background:var(--surface-hover)}.profile-menu .sign-out{margin-top:8px;border-top:1px solid var(--line);border-radius:0;color:var(--danger-text)}.workspace-menu-wrap{position:relative;display:none}.workspace-menu-button{display:grid;place-items:center;width:44px;height:44px;border:1px solid var(--chrome-control);border-radius:var(--radius-control);background:transparent;color:var(--chrome-text)}.workspace-menu-button:hover{background:var(--chrome-raised);color:var(--chrome-bright)}.mobile-workspace-menu{position:fixed;top:56px;left:8px;right:8px;z-index:110;display:grid;padding:8px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-floating);animation:surface-in var(--motion-standard) var(--ease-standard);transform-origin:top right}.mobile-workspace-menu a{min-height:44px;padding:0 12px;border-radius:var(--radius-control);color:var(--slate);font-size:var(--bacfree-type-body);font-weight:500;line-height:44px;text-decoration:none}.mobile-workspace-menu a[aria-current=page]{background:var(--teal-soft);color:var(--ink);font-weight:600}.mobile-workspace-search{min-height:44px;padding:0 12px;border-radius:var(--radius-control);background:transparent;color:var(--slate);font-size:var(--bacfree-type-body);font-weight:500;text-align:left}.mobile-workspace-search:hover{background:var(--surface-hover)}.switchboard-layout{display:grid;grid-template-columns:240px clamp(320px,19vw,376px) minmax(500px,1fr) clamp(288px,17vw,336px);height:calc(100dvh - 56px - var(--maintenance-banner-height));overflow:hidden;animation:workspace-in var(--motion-emphasized) var(--ease-standard)}@media (min-width:881px){.switchboard-layout.details-collapsed>.details-panel{display:none}}@media (min-width:1561px){.switchboard-layout.details-collapsed{grid-template-columns:240px clamp(320px,19vw,376px) minmax(500px,1fr)}}@media (min-width:1253px) and (max-width:1560px){.switchboard-layout.details-collapsed{grid-template-columns:224px 280px minmax(460px,1fr)}}@media (min-width:963px) and (max-width:1252px){.switchboard-layout.details-collapsed{grid-template-columns:72px minmax(264px,288px) minmax(360px,1fr)}}@media (min-width:881px) and (max-width:962px){.switchboard-layout.details-collapsed{grid-template-columns:minmax(250px,300px) minmax(0,1fr)}}.conversation-panel,.details-panel,.queue-nav,.queue-panel{min-width:0;min-height:0;border-right:1px solid var(--line);background:var(--surface)}.queue-nav{--rail-surface:var(--chrome-raised);--rail-divider:var(--chrome-hairline);--rail-secondary:var(--chrome-secondary);--rail-label:var(--chrome-text);--rail-icon:var(--chrome-secondary);--rail-hover:var(--surface-hover);--rail-accent:var(--blue);display:flex;flex-direction:column;border-right-color:var(--chrome-border);background:var(--rail-surface);color:var(--rail-label)}.queue-nav-scroll{flex:1 1;min-height:0;padding:16px 12px;overflow-y:auto}.nav-group{margin-bottom:20px}.nav-group h2{padding:0 10px 8px;color:var(--rail-secondary);font-family:var(--font-sans);font-size:var(--bacfree-type-micro);font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.nav-group>button{display:grid;grid-template-columns:20px minmax(0,1fr) auto;align-items:center;grid-gap:8px;gap:8px;width:100%;min-height:36px;padding:0 8px;border-left:3px solid transparent;border-radius:0 var(--radius-control) var(--radius-control) 0;background:transparent;color:var(--rail-label);text-align:left;transition:color var(--motion-standard) var(--ease-standard),background-color var(--motion-standard) var(--ease-standard),border-color var(--motion-standard) var(--ease-standard)}.nav-group>button>svg{color:var(--rail-icon);stroke-width:1.7}.nav-group>button span{overflow:hidden;color:var(--rail-label);font-size:var(--bacfree-type-body);font-weight:500;text-overflow:ellipsis;white-space:nowrap}.nav-group>button b{display:grid;place-items:center;min-width:19px;height:19px;padding:0 6px;border-radius:var(--radius-pill);background:var(--bacfree-neutral-200);color:var(--text);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.nav-group>button.active b{background:var(--bacfree-color-action);color:var(--bacfree-color-action-contrast)}.nav-group>button:hover{background:var(--rail-hover);color:var(--chrome-bright)}.nav-group>button:hover span{color:rgba(255,255,255,.92)}.nav-group>button.active,.nav-group>button.urgent.active{border-left-color:var(--rail-accent);background:var(--blue-soft);color:var(--bacfree-color-action-strong)}.nav-group>button.active span{color:var(--bacfree-color-action-strong);font-weight:600}.nav-group>button.active>svg{color:var(--rail-accent)}.nav-group>button.urgent b{background:var(--danger);color:#fff}.nav-group>button b.warning-count{background:var(--amber-soft);color:var(--amber-text)}.nav-group>button:focus-visible{outline:2px solid var(--rail-accent);outline-offset:-2px}.whatsapp-nav-icon{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:#25d366;color:#fff}.whatsapp-nav-icon svg{stroke-width:2}.queue-nav-footer{padding:12px 12px 14px;border-top:1px solid var(--chrome-border)}.rail-availability{display:flex;align-items:center;gap:10px;width:100%;padding:9px 11px;border:1px solid var(--chrome-hairline);border-radius:10px;background:var(--chrome-control);text-align:left}.rail-availability-dot{width:9px;height:9px;flex:none;border-radius:var(--radius-pill);background:var(--green);box-shadow:0 0 0 3px rgba(23,178,106,.16)}.rail-availability-dot.away{background:var(--amber);box-shadow:0 0 0 3px rgba(247,144,9,.16)}.rail-availability-dot.offline,.rail-availability-dot.unknown{background:var(--disabled);box-shadow:none}.rail-availability-copy{flex:1 1;min-width:0;line-height:1.25}.rail-availability-copy strong{color:var(--chrome-bright);font-size:12.5px;font-weight:600}.rail-availability-copy small,.rail-availability-copy strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rail-availability-copy small{color:var(--chrome-text);font-size:var(--bacfree-type-micro)}.rail-availability-switch{position:relative;width:34px;height:20px;flex:none;border-radius:var(--radius-pill);background:var(--bacfree-color-action);transition:background-color var(--motion-standard) var(--ease-standard)}.rail-availability-switch>span{position:absolute;top:2px;left:16px;width:16px;height:16px;border-radius:var(--radius-pill);background:#fff;box-shadow:0 1px 2px rgba(16,24,40,.25);transition:left var(--motion-standard) var(--ease-standard)}.rail-availability.off .rail-availability-switch{background:var(--bacfree-neutral-300)}.rail-availability.off .rail-availability-switch>span{left:2px}.team-group .team-group-heading{display:flex;align-items:center;justify-content:space-between;padding:0 10px 8px}.team-group .team-group-heading h2{padding:0}.team-group .team-group-heading span{color:var(--chrome-secondary);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:500}.team-member{display:flex;align-items:center;gap:11px;padding:6px 10px;border-radius:var(--radius-control)}.team-member-avatar{position:relative;display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;flex:none;border-radius:var(--radius-pill);background:var(--bacfree-neutral-200);color:var(--text);font-size:10.5px;font-weight:600}.team-member-avatar i{position:absolute;right:-1px;bottom:-1px;width:9px;height:9px;border-radius:var(--radius-pill);border:2px solid var(--chrome-raised);background:var(--disabled)}.team-member-avatar i.online{background:var(--green)}.team-member-avatar i.away{background:var(--amber)}.team-member-name{flex:1 1;min-width:0;line-height:1.2}.team-member-name strong{color:var(--chrome-bright);font-size:var(--bacfree-type-sm);font-weight:600}.team-member-name small,.team-member-name strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.team-member-name small{color:var(--chrome-secondary);font-size:10.5px}.team-member.away .team-member-avatar{background:var(--bacfree-neutral-100);color:var(--subtle)}.team-member.away .team-member-name strong{color:var(--chrome-text);font-weight:500}.team-member>b{display:grid;place-items:center;min-width:19px;height:19px;padding:0 6px;border-radius:var(--radius-pill);background:var(--bacfree-neutral-200);color:var(--text);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:600}.team-subgroup+.team-subgroup{margin-top:12px}.team-subgroup h3{margin:0;padding:5px 10px;color:var(--chrome-secondary);font-size:var(--bacfree-type-micro);font-weight:600}.team-empty,.team-save-warning{margin:0;padding:6px 10px;color:var(--chrome-secondary);font-size:11px;line-height:1.5}.team-member{gap:8px;padding-right:2px}.team-favourite{display:inline-grid;place-items:center;flex:none;width:32px;height:32px;border:0;border-radius:var(--radius-control);background:transparent;color:var(--chrome-secondary);cursor:pointer}.team-favourite:hover{background:var(--surface-hover);color:var(--chrome-bright)}.team-favourite[aria-pressed=true]{color:var(--amber-text)}.team-favourite:focus-visible,.team-list-trigger:focus-visible{outline:2px solid var(--blue);outline-offset:2px}.team-favourite:disabled{cursor:default;opacity:.5}.team-list-trigger{display:none;align-items:center;justify-content:center;gap:5px;min-height:44px;padding:0 8px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface);color:var(--text);font-size:12px;cursor:pointer}.team-dialog{display:flex;flex-direction:column;overflow:hidden}.team-dialog>header{flex:none}.team-dialog .team-group{overflow-y:auto;min-height:0;margin:0;padding:12px}.team-dialog .team-group h2{display:block;color:var(--text)}.team-dialog .team-member-name strong{color:var(--text)}.team-dialog .team-empty,.team-dialog .team-group-heading span,.team-dialog .team-member-name small,.team-dialog .team-save-warning,.team-dialog .team-subgroup h3{color:var(--muted)}.team-dialog .team-favourite{width:44px;height:44px;color:var(--muted)}.team-dialog .team-favourite[aria-pressed=true]{color:var(--amber-text)}@media (pointer:coarse){.team-favourite{width:44px;height:44px}}.queue-nav-footer small i{display:inline-block;width:7px;height:7px;margin-right:5px;border-radius:50%;background:var(--green)}.queue-nav-footer small.unknown{color:var(--rail-label)}.queue-nav-footer small.unknown i{background:rgba(255,255,255,.45)}.queue-panel{display:flex;flex-direction:column}.queue-header{flex:0 0 auto;padding:14px 14px 10px;border-bottom:1px solid var(--line)}.queue-heading{display:flex;align-items:flex-start;gap:8px}.queue-heading>div:first-child{flex:1 1}.queue-heading h1{font-size:var(--bacfree-type-h2)}.queue-heading h1 span{margin-left:8px;color:var(--slate);font-size:var(--bacfree-type-body);font-weight:400;letter-spacing:0}.queue-heading p{margin-top:4px;color:var(--slate);font-size:var(--bacfree-type-sm)}.queue-heading p strong{color:var(--danger-text)}.sort-control{position:relative;display:inline-flex;align-items:center;gap:5px;height:var(--control-md);padding:0 8px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface);color:var(--slate)}.sort-control:focus-within{border-color:var(--teal);box-shadow:var(--focus-ring)}.sort-control select{min-width:64px;height:30px;padding:0;border:0;outline:0;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:transparent;color:var(--ink);font:inherit;font-size:var(--bacfree-type-sm);font-weight:600;cursor:pointer}.search-field{display:flex;align-items:center;gap:8px;height:var(--control-lg);margin-top:12px;padding:0 12px;border:1px solid var(--line-strong);border-radius:var(--radius-control);background:var(--surface-soft);color:var(--muted)}.search-field:focus-within{border-color:var(--teal);box-shadow:var(--focus-ring)}.search-field input{width:100%;min-width:0;border:0;outline:0;background:transparent;font-size:var(--bacfree-type-body)}.search-field button{display:grid;place-items:center;width:28px;height:28px;background:transparent;color:var(--slate)}.search-field kbd{margin-left:auto}.queue-tools{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:6px;gap:6px;margin-top:8px}.queue-tools .sort-control{min-width:0}.queue-tools .sort-control select{flex:1 1;min-width:0;width:100%}.queue-tools svg{flex:none}.range-control{position:relative;min-width:0;flex:1 1 auto}.range-button{display:inline-flex;align-items:center;gap:7px;width:100%;max-width:100%;height:var(--control-md);padding:0 10px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface);color:var(--slate);font-size:var(--bacfree-type-xs)}.range-button strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink)}.range-button>svg:last-child{margin-left:auto}.range-popover{position:absolute;z-index:30;top:calc(100% + 8px);left:0;width:292px;padding:12px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-floating);animation:surface-in var(--motion-standard) var(--ease-standard);transform-origin:top left}.range-popover header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.range-popover header strong{font-size:var(--bacfree-type-body)}.range-presets{display:grid;grid-gap:2px;gap:2px}.range-presets button{display:flex;align-items:center;justify-content:space-between;min-height:var(--control-md);padding:0 8px;border-radius:var(--radius-sm);background:transparent;color:var(--slate);font-size:var(--bacfree-type-sm);text-align:left}.range-presets button.active,.range-presets button:hover{background:var(--surface-hover);color:var(--ink)}.range-presets button.active{font-weight:600}.custom-range-fields{display:grid;grid-template-columns:1fr 1fr;grid-gap:8px;gap:8px;margin-top:12px;padding-top:12px;border-top:1px solid var(--line)}.custom-range-fields label{display:grid;grid-gap:4px;gap:4px;color:var(--muted);font-size:var(--bacfree-type-micro);font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.custom-range-fields input{min-width:0;width:100%;height:var(--control-md);padding:0 8px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface);color:var(--ink);font-size:var(--bacfree-type-xs);letter-spacing:0;text-transform:none}.range-apply{width:100%;margin-top:12px}.field-error{margin-top:8px;color:var(--danger-text);font-size:var(--bacfree-type-xs)}.queue-filters{display:flex;flex-wrap:wrap;margin-top:10px;padding:2px;border-radius:var(--radius-control);background:var(--track)}.queue-filters button{flex:1 0 auto;min-width:32px;min-height:44px;padding:0 5px;border-radius:var(--radius-sm);background:transparent;color:var(--slate);font-size:var(--bacfree-type-xs);font-weight:500;white-space:nowrap;transition:color var(--motion-standard) var(--ease-standard),background-color var(--motion-standard) var(--ease-standard),box-shadow var(--motion-standard) var(--ease-standard)}@media (pointer:coarse){.queue-filters button{min-width:44px}}.queue-filters button:hover:not(.active){color:var(--ink)}.queue-filters button.active{background:var(--surface);color:var(--ink);font-weight:600;box-shadow:var(--shadow-raised)}.queue-filter-explanation{margin:7px 2px 0;line-height:1.4}.archive-filter-summary,.queue-filter-explanation{color:var(--slate);font-size:var(--bacfree-type-xs)}.archive-filter-summary{display:flex;align-items:center;gap:7px;min-height:var(--control-md);margin-top:12px;padding:0 10px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface-soft);font-weight:500}.inquiry-list{flex:1 1;min-height:0;overflow-y:auto;scroll-behavior:smooth}.inquiry-list.is-refreshing{opacity:1}.inquiry-list-stage{min-height:100%}.queue-continuity-notice{position:-webkit-sticky;position:sticky;z-index:8;top:0;display:flex;align-items:flex-start;gap:8px;padding:10px 12px;border-bottom:1px solid var(--teal-border);background:var(--teal-soft);color:var(--slate);font-size:var(--bacfree-type-xs);line-height:1.4}.queue-continuity-notice>svg{flex:none;margin-top:1px;color:var(--teal-dark)}.queue-continuity-notice span{flex:1 1}.queue-continuity-notice strong{color:var(--ink)}.queue-continuity-notice button{flex:none;background:transparent;color:var(--teal-dark);font-weight:600}.queue-continuity-notice.error{border-color:var(--danger-border);background:var(--danger-soft);color:var(--danger-text)}.queue-continuity-notice.error button,.queue-continuity-notice.error>svg{color:var(--danger-text)}.queue-stale-results:not(.queue-syncing-results){background:var(--surface-soft);pointer-events:none}.queue-stale-results:not(.queue-syncing-results) .inquiry-row{background:var(--surface-soft)}.queue-stale-results:not(.queue-syncing-results) .row-quick{display:none}.queue-syncing-results{pointer-events:auto}.queue-syncing-results,.queue-syncing-results .inquiry-row{background:var(--surface)}.queue-list-loading{display:grid}.queue-loading-row{display:grid;grid-template-columns:32px minmax(0,1fr);grid-gap:11px;gap:11px;min-height:102px;padding:13px 16px;border-bottom:1px solid var(--line);animation:loading-pulse 1.2s ease-in-out infinite}.queue-loading-row>i{width:32px;height:32px;border-radius:50%;background:var(--bacfree-neutral-100)}.queue-loading-row>span{display:grid;align-content:start;grid-gap:8px;gap:8px;padding-top:2px}.queue-loading-row b{display:block;height:9px;border-radius:var(--radius-sm);background:var(--bacfree-neutral-100)}.queue-loading-row b:first-child{width:58%}.queue-loading-row b:nth-child(2){width:92%}.queue-loading-row b:nth-child(3){width:48%}.queue-loading-row:nth-child(2){animation-delay:60ms}.queue-loading-row:nth-child(3){animation-delay:.12s}.queue-loading-row:nth-child(4){animation-delay:.18s}.queue-loading-row:nth-child(5){animation-delay:.24s}.queue-snapshot-error{display:grid;place-items:center;align-content:center;grid-gap:8px;gap:8px;min-height:280px;padding:32px;color:var(--danger-text);text-align:center}.queue-snapshot-error strong{color:var(--ink);font-size:var(--bacfree-type-h3)}.queue-snapshot-error span{max-width:280px;color:var(--slate);font-size:var(--bacfree-type-sm);line-height:1.5}.queue-snapshot-error .button{margin-top:6px}.queue-pagination{display:grid;place-items:center;grid-gap:8px;gap:8px;padding:16px;border-top:1px solid var(--line);color:var(--slate);font-size:var(--bacfree-type-xs);text-align:center}.queue-pagination .button{min-width:116px}.queue-pagination small{max-width:260px;color:var(--muted);font-size:var(--bacfree-type-xs)}.inquiry-row{position:relative;display:grid;grid-template-columns:32px minmax(0,1fr);align-items:start;grid-gap:11px;gap:11px;width:100%;padding:13px 16px;border-bottom:1px solid var(--line);background:var(--surface);text-align:left;transition:background-color var(--motion-fast) var(--ease-standard)}.inquiry-row-select{position:absolute;inset:0;z-index:1;width:100%;padding:0;background:transparent}.inquiry-row-select:focus-visible{outline:0;box-shadow:inset 0 0 0 2px rgba(29,95,208,.3)}.inquiry-row-main,.inquiry-row>.avatar{position:relative;z-index:2;pointer-events:none}.inquiry-row>.avatar{width:32px;height:32px;font-size:var(--bacfree-type-xs)}.inquiry-row:hover{background:var(--surface-hover)}.inquiry-row.arrived{animation:inquiry-arrive .48s var(--ease-standard)}.inquiry-row:after{content:"";position:absolute;left:0;top:8px;bottom:8px;width:3px;border-radius:0 2px 2px 0;background:var(--teal);opacity:0;transform:scaleY(0);transform-origin:center;transition:transform .16s var(--ease-standard),opacity var(--motion-fast) var(--ease-standard)}.inquiry-row.selected{background:var(--teal-soft)}.inquiry-row.selected:after{opacity:1;transform:none}.inquiry-row.overdue:before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:3px;border-radius:2px;background:var(--danger)}.inquiry-row.selected.overdue:before{display:none}.inquiry-row-main{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:4px;gap:4px;min-width:0}.inquiry-row-bottom,.inquiry-row-top{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0;width:100%}.inquiry-row-top strong{display:inline-flex;flex:1 1 auto;align-items:center;gap:7px;min-width:0;overflow:hidden;font-size:var(--bacfree-type-body);font-weight:500;color:var(--text);text-overflow:ellipsis;white-space:nowrap}.inquiry-row-top strong.unread{color:var(--ink);font-weight:600}.inquiry-row-top .inquiry-time,.inquiry-row-top time{flex:0 0 38px;min-width:38px;color:var(--muted);font-family:var(--font-mono);font-size:var(--bacfree-type-xs);font-weight:500;text-align:right}.inquiry-row-top time.urgent-time{color:var(--danger-text);font-weight:600}.inquiry-row-top .inquiry-time.missing{flex-basis:112px;font-family:var(--font-sans);font-size:var(--bacfree-type-micro)}.inquiry-meta{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:var(--bacfree-type-xs)}.inquiry-meta b{padding:1px 5px;border-radius:var(--radius-sm);background:var(--track);color:var(--slate);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:500}.inquiry-preview{display:-webkit-box;min-width:0;width:100%;overflow:hidden;color:var(--slate);font-size:var(--bacfree-type-sm);line-height:1.35;white-space:normal;-webkit-box-orient:vertical;-webkit-line-clamp:2}.inquiry-row-bottom{margin-top:1px}.inquiry-row-bottom 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strong{color:var(--ink);font-family:var(--font-sans);font-size:var(--bacfree-type-h1);font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:0;line-height:1.1}.manager-kpis .warning strong{color:var(--amber-text)}.manager-kpis .urgent strong{color:var(--danger-text)}.manager-kpis span{color:var(--slate);font-size:var(--bacfree-type-sm)}.manager-kpis svg{grid-row:1/3;grid-column:2;align-self:center;color:var(--muted)}.workload-section{margin-bottom:32px}.workload-table .table-head,.workload-table>button{grid-template-columns:1.6fr 1fr .7fr .85fr .75fr;gap:16px}.person-cell{display:flex!important;align-items:center;gap:10px}.person-cell strong{display:flex;align-items:center;gap:6px}.person-cell strong small{padding:1px 6px;border-radius:var(--radius-pill);background:var(--teal-soft);color:var(--teal-dark)}.status-dot{display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%}.status-dot.online{background:var(--green)}.status-dot.away{background:var(--amber)}.status-dot.offline{background:var(--disabled)}.table-note{display:flex;align-items:center;gap:7px;margin-top:12px;color:var(--muted);font-size:var(--bacfree-type-xs)}.my-day-snapshot-state{max-width:1440px;margin:0 auto}.my-day-snapshot-state.error{display:grid;place-items:center;align-content:center;grid-gap:8px;gap:8px;min-height:320px;color:var(--danger-text);text-align:center}.my-day-snapshot-state.error strong{color:var(--ink);font-size:var(--bacfree-type-h3)}.my-day-snapshot-state.error span{max-width:420px;color:var(--slate);font-size:var(--bacfree-type-sm);line-height:1.5}.my-day-snapshot-state.error .button{margin-top:6px}.report-filter-panel{max-width:1440px;margin:0 auto 16px;padding:16px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.report-presets{display:inline-grid;grid-template-columns:repeat(3,auto);gap:2px;margin-bottom:12px;padding:2px;border-radius:var(--radius-control);background:var(--track)}.report-presets button{min-height:var(--control-sm);padding:0 12px;border-radius:var(--radius-sm);background:transparent;color:var(--slate);font-size:var(--bacfree-type-sm);font-weight:500}.report-presets button:hover:not(.active){color:var(--ink)}.report-presets button.active{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-raised);font-weight:600}.report-filters{display:grid;grid-template-columns:repeat(7,minmax(120px,1fr));grid-gap:12px;gap:12px}.report-filters>label{display:grid;grid-gap:5px;gap:5px;min-width:0;color:var(--muted);font-family:var(--font-sans);font-size:var(--bacfree-type-micro);font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.report-filters input,.report-filters select{width:100%;min-width:0;height:var(--control-lg);padding:0 10px;border:1px solid var(--line-strong);border-radius:var(--radius-control);outline:0;background:var(--surface);color:var(--ink);font-family:var(--font-sans);font-size:var(--bacfree-type-sm);font-weight:400;letter-spacing:0;text-transform:none}.report-filters input:focus,.report-filters select:focus{border-color:var(--teal);box-shadow:var(--focus-ring)}.report-filter-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:12px}.report-filter-actions .button{min-height:var(--control-lg);font-size:var(--bacfree-type-sm)}.metric-note,.report-error{max-width:1440px;margin:0 auto 16px}.metric-note{display:flex;align-items:center;gap:8px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface-soft);color:var(--slate);font-size:var(--bacfree-type-xs);line-height:1.45}.kpi-grid{display:grid;grid-template-columns:repeat(7,1fr);grid-gap:12px;gap:12px;max-width:1440px;margin:0 auto 24px}.kpi-grid button{display:grid;grid-gap:6px;gap:6px;min-height:104px;padding:16px;border:1px solid var(--line);border-left:3px solid transparent;border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-raised);text-align:left}.kpi-grid button:hover{border-color:var(--line-strong);background:var(--surface-hover)}.kpi-grid button.active{border-color:var(--teal-border);border-left-color:var(--teal);box-shadow:0 0 0 2px rgba(29,95,208,.1)}.kpi-grid button.urgent{border-left-color:var(--danger)}.kpi-grid button.urgent.active{border-color:var(--danger-border);border-left-color:var(--danger);box-shadow:0 0 0 2px rgba(193,31,46,.08)}.kpi-grid small{min-height:26px;color:var(--muted);font-size:var(--bacfree-type-micro);letter-spacing:var(--tracking-caps);line-height:1.35;text-transform:uppercase}.kpi-grid small,.kpi-grid strong{font-family:var(--font-sans);font-weight:600}.kpi-grid strong{font-size:var(--bacfree-type-display);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:0;line-height:1}.kpi-grid span{color:var(--text);font-size:var(--bacfree-type-sm);line-height:1.35}.kpi-delta{display:block;font-size:var(--bacfree-type-xs);font-style:normal;font-weight:500;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.kpi-delta.good{color:var(--green-text)}.kpi-delta.bad{color:var(--danger-text)}.kpi-delta.flat{color:var(--muted)}.kpi-spark{width:100%;height:24px;margin-top:2px}.kpi-spark polyline{fill:none;stroke:var(--bacfree-neutral-300);stroke-width:1.5;vector-effect:non-scaling-stroke;stroke-linecap:round;stroke-linejoin:round}.kpi-spark.active polyline{stroke:var(--teal)}.kpi-grid button{position:relative}.kpi-heading{display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:4px 8px;width:100%;min-height:16px}.kpi-affordance{display:inline-flex;align-items:center;gap:4px;color:var(--disabled)}.kpi-affordance em{overflow:hidden;max-width:0;color:var(--muted);font-size:var(--bacfree-type-micro);font-style:normal;font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase;white-space:normal;opacity:0;transition:opacity var(--motion-fast) var(--ease-standard),max-width var(--motion-standard) var(--ease-standard)}.kpi-affordance em.showing,.kpi-grid button:hover .kpi-affordance em{max-width:110px;opacity:1}.kpi-affordance em.showing{color:var(--teal-dark)}.num{text-align:right;justify-self:end;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.report-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(260px,.8fr);grid-gap:16px;gap:16px;max-width:1440px;margin:0 auto 24px}.chart-panel,.response-panel{min-width:0;padding:20px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-raised)}.bar-chart-scroll{width:100%;overflow-x:auto}.bar-chart{display:flex;gap:12px;width:max-content;min-width:100%;height:224px;padding:32px 8px 0}.bar-chart,.bar-chart button{position:relative;align-items:flex-end}.bar-chart button{display:grid;grid-template-rows:1fr auto;width:clamp(34px,4.2vw,58px);height:100%;padding:0 3px;border-radius:var(--radius-sm);background:transparent}.bar-chart button.active,.bar-chart button:hover{background:var(--teal-soft)}.bar-chart button>span{position:relative;display:block;width:100%;min-height:4px;border-radius:4px 4px 0 0;background:var(--teal);transform-origin:bottom;animation:bar-grow .32s var(--ease-standard)}.bar-chart button.active>span{background:var(--teal-dark)}.bar-chart button>span.zero{background:var(--bacfree-neutral-300);border-radius:2px;animation:none}.bar-chart b{position:absolute;top:-22px;left:0;right:0;font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:500;transition:opacity var(--motion-fast) var(--ease-standard)}.bar-chart.dense b{opacity:0}.bar-chart.dense button.active b,.bar-chart.dense button:focus-visible b,.bar-chart.dense button:hover b{opacity:1}.bar-chart small{height:24px;padding:8px 2px 0;color:var(--slate);font-family:var(--font-sans);font-size:var(--bacfree-type-micro);font-weight:500;white-space:nowrap}.chart-gridline{position:absolute;left:0;right:0;z-index:0;height:1px;background:var(--bacfree-neutral-200);pointer-events:none}.chart-gridline.g100{bottom:calc(100% - 32px)}.chart-gridline.g50{bottom:calc(24px + (100% - 56px) / 2)}.chart-average b,.chart-gridline b{position:absolute;top:auto;left:auto;right:0;bottom:3px;color:var(--muted);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:500;text-align:right}.chart-average{position:absolute;left:0;right:0;z-index:0;height:0;border-top:1px dashed var(--teal-border);pointer-events:none}.chart-average b{color:var(--teal-dark)}.bar-chart button:after{content:attr(data-tip);position:absolute;bottom:calc(100% + 2px);left:50%;transform:translateX(-50%);z-index:6;padding:4px 8px;border-radius:var(--radius-sm);background:var(--bacfree-neutral-800);color:#fff;font-size:var(--bacfree-type-xs);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity var(--motion-fast) var(--ease-standard)}.bar-chart button:focus-visible:after,.bar-chart button:hover:after{opacity:1}.response-panel>strong{display:block;margin-top:24px;font-family:var(--font-sans);font-size:var(--bacfree-type-display);font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:0}.response-panel>strong small{color:var(--slate);font-family:var(--font-sans);font-size:var(--bacfree-type-sm);font-weight:400;letter-spacing:0}.sla-bullet{position:relative;height:8px;margin:12px 0 4px;border-radius:var(--radius-sm);background:var(--track)}.sla-bullet i{display:block;height:100%;max-width:100%;border-radius:inherit;background:var(--green);transition:width var(--motion-emphasized) var(--ease-standard)}.sla-bullet i.over{background:var(--danger)}.sla-bullet b{position:absolute;top:-3px;bottom:-3px;left:50%;width:2px;border-radius:1px;background:var(--bacfree-neutral-600)}.sla-target-note{display:block;color:var(--muted);font-size:var(--bacfree-type-micro);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.stacked-bar{display:flex;height:8px;margin:20px 0 12px;border-radius:var(--radius-sm);overflow:hidden;background:var(--track)}.stacked-bar i{background:var(--green)}.stacked-bar b{background:var(--amber)}.stacked-bar span{background:var(--danger)}.stacked-bar em{background:var(--line-strong)}.stacked-bar>*{transition:width var(--motion-emphasized) var(--ease-standard)}.response-panel ul{display:grid;grid-gap:8px;gap:8px;padding:0;list-style:none}.response-panel li{display:grid;grid-template-columns:8px 1fr auto;grid-gap:8px;gap:8px;align-items:center;font-size:var(--bacfree-type-sm)}.response-panel li i{width:7px;height:7px;border-radius:50%}.response-panel li i.green{background:var(--green)}.response-panel li i.amber{background:var(--amber)}.response-panel li i.red{background:var(--danger)}.response-panel li i.gray{background:var(--line-strong)}.report-table .table-head,.report-table>button{grid-template-columns:1.25fr .7fr 1fr 1fr 1.1fr .8fr;gap:16px}.report-table>button span{font-size:var(--bacfree-type-sm)}.report-table>button span:first-child strong{font-size:var(--bacfree-type-body)}.report-table>button small{font-size:var(--bacfree-type-xs)}.report-drilldown-stage,.report-results-stage{animation:list-in var(--motion-emphasized) var(--ease-standard)}.mono{font-family:var(--font-mono);font-size:.95em}.fatal-error{display:grid;justify-items:center;align-content:center;grid-gap:8px;gap:8px;min-height:100dvh;padding:24px;background:var(--app);text-align:center}.fatal-error>svg{margin-bottom:8px;color:var(--amber)}.fatal-error h1{font-size:var(--bacfree-type-h2)}.fatal-error p{max-width:380px;color:var(--slate);font-size:var(--bacfree-type-sm);line-height:1.55}.fatal-error .button{margin-top:12px}.modal-backdrop{position:fixed;inset:0;z-index:200;display:grid;place-items:center;padding:20px;background:rgba(17,23,29,.42);animation:scrim-in var(--motion-standard) var(--ease-standard)}.assignment-modal{width:min(520px,100%);max-height:calc(100dvh - 40px);overflow-y:auto;border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow);animation:surface-in var(--motion-standard) var(--ease-standard)}.session-warning-backdrop{z-index:500}.session-warning{display:grid;grid-template-columns:42px minmax(0,1fr);grid-gap:14px;gap:14px;width:min(440px,100%);padding:22px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-floating);animation:surface-in var(--motion-standard) var(--ease-standard)}.session-warning-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:var(--amber-soft);color:var(--amber-text)}.session-warning h2{margin:1px 0 5px;color:var(--ink);font-size:var(--bacfree-type-h3)}.session-warning p{color:var(--slate);font-size:var(--bacfree-type-body);line-height:1.5}.session-warning p strong{color:var(--ink);font-family:var(--font-mono);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.session-warning footer{grid-column:1/-1;display:flex;justify-content:flex-end;gap:8px;padding-top:6px}.modal-backdrop.is-closing{animation:scrim-out var(--motion-standard) var(--ease-exit) forwards}.modal-backdrop.is-closing .admin-dialog,.modal-backdrop.is-closing .assignment-modal{pointer-events:none;animation:surface-out var(--motion-standard) var(--ease-exit) forwards}.assignment-modal>header{display:flex;align-items:center;padding:20px;border-bottom:1px solid var(--line)}.assignment-modal>header>div{flex:1 1}.assignment-modal h2{font-size:var(--bacfree-type-h2)}.assignment-modal header p{margin-top:3px;color:var(--slate);font-size:var(--bacfree-type-xs)}.modal-title-meta{display:inline-flex;align-items:center;min-height:24px;margin-left:9px;padding:2px 7px;border:1px solid var(--line);border-radius:6px;background:var(--surface-soft);color:var(--muted);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:600;vertical-align:middle}.modal-mobile-cancel{display:none}.assignment-context{display:grid;grid-template-columns:120px 1fr;grid-gap:8px;gap:8px;padding:16px 20px;border-bottom:1px solid var(--line);background:var(--surface-soft);font-size:var(--bacfree-type-xs)}.assignment-context span{color:var(--slate)}.team-options{padding:8px 20px}.team-options label{display:grid;grid-template-columns:20px 32px 1fr 20px;align-items:center;grid-gap:10px;gap:10px;min-height:56px;padding:8px;border:1px solid transparent;border-radius:var(--radius-control);cursor:pointer}.team-options label:hover{border-color:var(--line);background:var(--surface-hover)}.team-options label.selected{border-color:var(--teal-border);background:var(--teal-soft)}.team-options input{accent-color:var(--teal)}.team-options label>span:nth-of-type(2){display:grid}.team-options strong{font-size:var(--bacfree-type-sm)}.team-options small{color:var(--slate);font-size:var(--bacfree-type-xs)}.team-options small i{display:inline-block;width:6px;height:6px;margin-right:5px;border-radius:50%}.team-options small i.online{background:var(--green)}.team-options small i.away{background:var(--amber)}.team-options small i.offline{background:var(--disabled)}.modal-loading{display:flex;align-items:center;justify-content:center;gap:8px;min-height:96px;color:var(--slate);font-size:var(--bacfree-type-xs)}.assignment-modal footer{display:flex;justify-content:flex-end;gap:8px;padding:16px 20px;border-top:1px solid var(--line)}.modal-footnote{display:flex;align-items:center;gap:6px;padding:0 20px 16px;color:var(--muted);font-size:var(--bacfree-type-xs)}.workflow-modal{width:min(600px,100%)}.workflow-modal.crm-export-modal{display:flex;flex-direction:column;width:min(760px,100%);overflow:hidden}.crm-export-modal .workflow-form{min-height:0;overflow-y:auto}.workflow-form{display:grid;grid-gap:16px;gap:16px;padding:20px}.form-grid label,.workflow-form>label{display:grid;grid-gap:6px;gap:6px;color:var(--slate);font-size:var(--bacfree-type-xs);font-weight:600}.workflow-form label>small{color:var(--muted);font-size:var(--bacfree-type-xs);font-weight:400}.workflow-form input,.workflow-form select,.workflow-form textarea{width:100%;min-width:0;border:1px solid var(--line-strong);border-radius:var(--radius-control);background:var(--surface);color:var(--ink);font-size:var(--bacfree-type-sm);font-weight:400}.workflow-form input,.workflow-form select{height:var(--control-lg);padding:0 10px}.workflow-form textarea{resize:vertical;padding:10px}.workflow-form input:focus,.workflow-form 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strong{color:var(--danger-text);font-size:var(--bacfree-type-xs)}.required-label{margin-left:4px;color:var(--danger-text);font-size:var(--bacfree-type-micro);font-weight:600;text-transform:uppercase}.crm-export-form{gap:16px;padding-top:16px}.crm-required-overview{display:flex;align-items:center;gap:12px;min-width:0}.crm-required-overview>span{flex:0 0 auto;color:var(--muted);font-family:var(--font-mono);font-size:var(--bacfree-type-micro);font-weight:700;letter-spacing:var(--tracking-caps);text-transform:uppercase}.crm-required-overview>div{display:flex;flex-wrap:wrap;gap:6px;min-width:0}.crm-required-overview button{display:inline-flex;align-items:center;gap:5px;min-height:26px;padding:3px 9px;border:1px solid var(--line);border-radius:999px;background:var(--surface-soft);color:var(--slate);font-size:var(--bacfree-type-micro);font-weight:700}.crm-required-overview button:hover{background:var(--surface-hover)}.crm-required-overview button.missing{border-color:var(--amber-border);background:var(--amber-soft);color:var(--amber-text)}.crm-required-overview button.complete{border-color:var(--green-border);background:var(--green-soft);color:var(--green-text)}.crm-export-fields{display:grid;grid-template-columns:1fr 1fr;grid-gap:14px 16px;gap:14px 16px}.crm-export-fields>label,.crm-more-details label{display:grid;align-content:start;grid-gap:6px;gap:6px;color:var(--slate);font-size:var(--bacfree-type-xs);font-weight:600}.crm-export-fields .full{grid-column:1/-1}.crm-field-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:20px}.crm-field-heading>span{color:var(--slate)}.crm-field-heading>small{flex:0 0 auto;padding:2px 6px;border:1px solid var(--teal-border);border-radius:5px;background:var(--teal-soft);color:var(--teal-dark)!important;font-family:var(--font-mono);font-size:9px!important;font-weight:700!important;letter-spacing:var(--tracking-caps);text-transform:uppercase}.crm-export-form .field-missing input,.crm-export-form .field-missing textarea{border-color:var(--amber-border);box-shadow:0 0 0 2px var(--amber-soft)}.crm-export-form .field-missing input:focus,.crm-export-form .field-missing textarea:focus{border-color:var(--amber);box-shadow:0 0 0 3px var(--amber-soft)}.crm-field-error{color:var(--amber-text)!important;font-size:var(--bacfree-type-micro)!important}.crm-field-meta{display:flex;justify-content:space-between;gap:12px}.crm-field-meta small:last-child{flex:0 0 auto;font-family:var(--font-mono);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.crm-summary-field textarea{min-height:108px;line-height:1.55}.crm-more-details{border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface)}.crm-more-details summary{display:grid;grid-template-columns:minmax(0,1fr) auto 18px;align-items:center;grid-gap:8px;gap:8px;min-height:50px;padding:0 13px;color:var(--ink);cursor:pointer;list-style:none}.crm-more-details summary::-webkit-details-marker{display:none}.crm-more-details summary>span{font-size:var(--bacfree-type-sm);font-weight:600}.crm-more-details summary>small{color:var(--muted);font-size:var(--bacfree-type-xs)}.crm-more-details summary svg{color:var(--muted);transition:transform var(--motion-fast) var(--ease-standard)}.crm-more-details[open] summary svg{transform:rotate(180deg)}.crm-more-details>div{display:grid;grid-gap:12px;gap:12px;padding:12px 13px 14px;border-top:1px solid var(--line)}.crm-more-details label.crm-area-toggle{display:flex;align-items:center;gap:9px;min-height:34px;cursor:pointer}.crm-more-details label.crm-area-toggle input{width:17px;height:17px;min-width:17px;padding:0;accent-color:var(--teal)}.crm-more-details label.crm-area-toggle span{color:var(--ink);font-size:var(--bacfree-type-xs);font-weight:500}.crm-export-scope-note{display:flex;align-items:flex-start;gap:7px;color:var(--muted);font-size:var(--bacfree-type-micro);line-height:1.45}.crm-export-scope-note svg{flex:0 0 auto;margin-top:1px}.crm-export-form input:disabled,.crm-export-form input[readonly],.crm-export-form textarea[readonly]{background:var(--surface-soft);color:var(--slate);cursor:default}.crm-export-footer{position:-webkit-sticky;position:sticky;bottom:-20px;z-index:2;align-items:center;justify-content:space-between!important;gap:16px!important;background:var(--surface);box-shadow:0 -8px 20px rgba(17,23,29,.06)}.crm-export-footer>div{display:grid;flex:1 1;grid-gap:2px;gap:2px;min-width:0}.crm-export-footer>div strong{color:var(--ink);font-size:var(--bacfree-type-xs)}.crm-export-footer>div.attention strong{color:var(--amber-text)}.crm-export-footer>div.ready strong{color:var(--teal-dark)}.crm-export-footer>div small{color:var(--muted);font-size:var(--bacfree-type-micro);line-height:1.4}.crm-export-footer>span{display:flex;flex:0 0 auto;gap:8px}.closure-impact{display:grid;grid-gap:8px;gap:8px;padding:12px 14px;border:1px solid var(--danger-border);border-radius:var(--radius-control);background:var(--danger-soft);color:var(--slate);font-size:var(--bacfree-type-xs)}.closure-impact>strong{color:var(--ink);font-size:var(--bacfree-type-sm)}.closure-impact ul{display:grid;grid-gap:5px;gap:5px;margin:0;padding-left:18px;line-height:1.45}.closure-impact p{display:flex;align-items:center;gap:7px;padding-top:8px;border-top:1px solid var(--danger-border);color:var(--danger-text);font-weight:600}.details-scrim,.mobile-nav{display:none}.empty-state{display:grid;place-items:center;align-content:center;grid-gap:8px;gap:8px;min-height:260px;padding:32px;color:var(--muted);text-align:center}.empty-state h2{color:var(--ink);font-size:var(--bacfree-type-h3)}.empty-state p{max-width:320px;font-size:var(--bacfree-type-sm);line-height:1.5}.toast-stack{position:fixed;right:24px;bottom:24px;z-index:300;flex-direction:column-reverse;align-items:flex-end}.toast,.toast-stack{display:flex;gap:8px}.toast{align-items:center;max-width:420px;padding:12px 16px;border-radius:var(--radius-panel);background:var(--bacfree-neutral-800);color:#fff;box-shadow:var(--shadow);font-size:var(--bacfree-type-sm);animation:toast-in var(--motion-standard) var(--ease-standard)}.toast.leaving{animation:toast-out var(--motion-standard) var(--ease-exit) forwards}.toast>svg{flex:0 0 auto;color:var(--bacfree-color-positive-on-dark)}.toast.error>svg{color:var(--bacfree-color-danger-on-dark)}.toast>button{display:grid;place-items:center;margin-left:4px;background:transparent;color:rgba(255,255,255,.7)}.toast>button:hover{color:#fff}.console-loading{place-items:center;grid-gap:20px;gap:20px;color:var(--slate)}.console-load-failure,.console-loading{display:grid;align-content:center;min-height:100dvh}.console-load-failure{place-items:center;grid-gap:10px;gap:10px;padding:32px;background:var(--app);color:var(--danger-text);text-align:center}.console-load-failure .brand-wordmark{margin-bottom:24px}.console-load-failure h1{color:var(--ink);font-size:var(--bacfree-type-h2)}.console-load-failure p{max-width:440px;color:var(--slate);font-size:var(--bacfree-type-sm);line-height:1.5}.console-load-failure .button{margin-top:8px}.mark-glyph{position:relative;display:grid;place-items:center;border-radius:var(--radius-panel);background:var(--bacfree-neutral-900);box-shadow:inset 0 0 0 1px rgba(255,255,255,.1)}.mark-glyph>span{width:9px;height:9px;border-radius:50%;background:var(--brand);animation:mark-orbit 1.6s var(--ease-standard) infinite}.mark-glyph.ghost{background:var(--bacfree-neutral-200);box-shadow:none}.mark-glyph.ghost>span{background:rgba(190,30,45,.4);animation:none}.empty-keys{display:flex;gap:14px;margin-top:6px;color:var(--muted);font-size:var(--bacfree-type-xs)}.empty-keys span{display:inline-flex;align-items:center;gap:5px}.skeleton-row{display:grid;grid-template-columns:36px minmax(0,1fr);grid-gap:12px;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line);animation:loading-pulse 1.2s ease-in-out infinite}.skeleton-row>i{width:36px;height:36px;border-radius:50%;background:var(--bacfree-neutral-100)}.skeleton-row>span{display:grid;grid-gap:8px;gap:8px;align-content:start;padding-top:2px}.skeleton-row>span i{display:block;height:10px;border-radius:var(--radius-sm);background:var(--bacfree-neutral-100)}.skeleton-row>span i:first-child{width:55%}.skeleton-row>span i:nth-child(2){width:85%}.skeleton-row>span i:nth-child(3){width:40%}.skeleton-row:nth-child(2){animation-delay:60ms}.skeleton-row:nth-child(3){animation-delay:.12s}.skeleton-row:nth-child(4){animation-delay:.18s}.skeleton-row:nth-child(5){animation-delay:.24s}.skeleton-row:nth-child(6){animation-delay:.3s}.report-skeleton{max-width:1440px;margin:0 auto}.ghost-kpis{display:grid;grid-template-columns:repeat(6,1fr);grid-gap:12px;gap:12px;margin-bottom:24px}.ghost-tile{display:grid;grid-gap:10px;gap:10px;align-content:start;min-height:104px;padding:16px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);animation:loading-pulse 1.2s ease-in-out infinite}.ghost-tile i{display:block;height:10px;border-radius:var(--radius-sm);background:var(--bacfree-neutral-100)}.ghost-tile i:first-child{width:60%}.ghost-tile i:nth-child(2){width:40%;height:22px}.ghost-tile i:nth-child(3){width:80%}.ghost-tile:nth-child(2n){animation-delay:90ms}.ghost-tile:nth-child(3n){animation-delay:.18s}.ghost-chart{display:flex;align-items:flex-end;gap:12px;height:200px;padding:20px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface)}.ghost-chart i{flex:1 1;border-radius:4px 4px 0 0;background:var(--bacfree-neutral-100);animation:loading-pulse 1.2s ease-in-out infinite}.command-backdrop{position:fixed;inset:0;z-index:400;display:grid;justify-items:center;align-content:start;padding:12dvh 20px 20px;background:rgba(17,23,29,.42);animation:scrim-in var(--motion-fast) var(--ease-standard)}.command-palette{width:min(560px,100%);overflow:hidden;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow);transform-origin:50% 0;animation:palette-in .14s var(--ease-standard)}.command-palette>header{display:flex;align-items:center;gap:10px;padding:4px 16px;border-bottom:1px solid var(--line);color:var(--muted)}.command-palette>header input{flex:1 1;min-width:0;height:48px;border:0;outline:0;background:transparent;font-size:var(--bacfree-type-h3)}.command-list{max-height:min(420px,52dvh);padding:8px;overflow-y:auto}.command-list .command-group{padding:12px 8px 4px;color:var(--muted);font-size:var(--bacfree-type-micro);font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.command-list button{display:flex;align-items:center;gap:10px;width:100%;min-height:var(--control-xl);padding:0 8px;border-radius:var(--radius-control);background:transparent;color:var(--text);font-size:var(--bacfree-type-body);text-align:left}.command-list button svg{flex:0 0 auto;color:var(--slate)}.command-list button .command-hint{margin-left:auto;color:var(--muted);font-size:var(--bacfree-type-xs)}.command-list button.highlighted{background:var(--teal-soft);color:var(--ink)}.command-list .command-empty{padding:24px 8px;color:var(--muted);font-size:var(--bacfree-type-sm);text-align:center}.command-palette>footer{display:flex;align-items:center;gap:14px;padding:10px 16px;border-top:1px solid var(--line);color:var(--muted);font-size:var(--bacfree-type-xs)}.command-palette>footer span{display:inline-flex;align-items:center;gap:5px}.shortcut-overlay{width:min(520px,100%)}.shortcut-overlay .shortcut-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:4px 24px;gap:4px 24px;padding:16px 20px 20px}.shortcut-overlay .shortcut-grid>div{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:36px;font-size:var(--bacfree-type-sm);color:var(--text)}.shortcut-overlay .shortcut-grid .ks{display:flex;gap:4px;flex:0 0 auto}.administration-layout{display:grid;grid-template-columns:246px minmax(0,1fr);min-height:calc(100dvh - 56px - var(--maintenance-banner-height));animation:workspace-in var(--motion-emphasized) var(--ease-standard)}.administration-nav{position:-webkit-sticky;position:sticky;top:calc(56px + var(--maintenance-banner-height));z-index:20;display:flex;flex-direction:column;height:calc(100dvh - 56px - var(--maintenance-banner-height));min-height:0;border-right:1px solid var(--line);background:var(--surface)}.administration-nav-scroll{flex:1 1;min-height:0;padding:24px 16px 12px;overflow-y:auto}.administration-nav-heading{padding:0 12px 16px;color:var(--muted);font-family:var(--font-sans);font-size:var(--bacfree-type-micro);font-weight:600;letter-spacing:var(--tracking-caps);text-transform:uppercase}.administration-nav-scroll>:is(button,a){display:grid;grid-template-columns:20px minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px;width:100%;min-height:40px;padding:0 12px;border-left:3px solid transparent;border-radius:0 var(--radius-control) var(--radius-control) 0;background:var(--surface);color:var(--slate);font-size:var(--bacfree-type-body);text-align:left;text-decoration:none}.administration-nav-scroll>:is(button,a){transition:color var(--motion-standard) var(--ease-standard),background-color var(--motion-standard) var(--ease-standard),border-color var(--motion-standard) var(--ease-standard)}.administration-nav-scroll>:is(button,a):hover{background:var(--surface-hover);color:var(--ink)}.administration-nav-scroll>:is(button,a).active{border-left-color:var(--teal);background:var(--teal-soft);color:var(--ink);font-weight:600}.administration-nav-scroll>:is(button,a) b{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border:1px solid var(--amber-border);border-radius:var(--radius-pill);background:var(--amber-soft);color:var(--amber-text);font-size:var(--bacfree-type-micro);font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.administration-cost-monitor{position:relative;flex:0 0 auto;padding:12px;border-top:1px solid var(--line);background:var(--surface)}.administration-cost-trigger{display:grid;width:100%;padding:10px;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface-soft);color:var(--slate);text-align:left;box-shadow:var(--shadow-raised)}.administration-cost-trigger:hover{border-color:var(--line-strong);background:var(--surface-hover);color:var(--ink)}.administration-cost-trigger-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;padding-bottom:8px;border-bottom:1px solid var(--line)}.administration-cost-trigger-heading>span{display:inline-flex;align-items:center;gap:7px;color:var(--ink);font-size:var(--bacfree-type-xs);font-weight:600}.administration-cost-trigger-heading>svg{flex:0 0 auto;transition:transform var(--motion-standard) var(--ease-standard)}.administration-cost-trigger-heading>svg.open{transform:rotate(90deg)}.administration-cost-summary{display:grid;grid-gap:6px;gap:6px;padding-top:8px}.admin-cost-summary-row{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0}.admin-cost-summary-row>span:first-child{display:inline-flex;align-items:center;gap:6px;min-width:0;color:var(--muted);font-size:var(--bacfree-type-xs)}.admin-cost-summary-row i{width:7px;height:7px;flex:0 0 auto;border-radius:50%;background:var(--disabled)}.admin-cost-summary-row i.healthy{background:var(--green)}.admin-cost-summary-row i.warning{background:var(--amber)}.admin-cost-summary-row i.critical{background:var(--danger)}.admin-cost-summary-row strong{overflow:hidden;color:var(--ink);font-family:var(--font-mono);font-size:var(--bacfree-type-xs);font-weight:500;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;text-overflow:ellipsis;white-space:nowrap}.administration-cost-empty{padding-top:8px;color:var(--muted);font-size:var(--bacfree-type-xs);line-height:1.4}.administration-cost-flyout{position:absolute;left:calc(100% + 10px);bottom:12px;z-index:120;width:360px;max-height:min(680px,calc(100dvh - 84px));overflow-y:auto;border:1px solid var(--line);border-radius:var(--radius-panel);background:var(--surface);box-shadow:var(--shadow-floating);animation:surface-in var(--motion-standard) var(--ease-standard);transform-origin:bottom left}.administration-cost-flyout>header{position:-webkit-sticky;position:sticky;top:0;z-index:2;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line);background:var(--surface)}.administration-cost-flyout>header>span:first-child{display:grid;grid-gap:2px;gap:2px}.administration-cost-flyout>header strong{color:var(--ink);font-size:var(--bacfree-type-body)}.administration-cost-flyout>header small{color:var(--muted);font-size:var(--bacfree-type-xs);text-transform:capitalize}.administration-cost-flyout>header>span:last-child{display:flex;gap:6px}.administration-cost-details>section{padding:14px 16px;border-bottom:1px solid var(--line)}.administration-cost-details>section:last-child{border-bottom:0}.administration-cost-details>section>header{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.administration-cost-details>section>header>span:first-child{display:inline-flex;align-items:center;gap:7px;color:var(--ink);font-size:var(--bacfree-type-sm);font-weight:600}.admin-cost-provider-signals{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:6px}.admin-cost-provider-status{display:inline-flex;align-items:center;gap:5px;color:var(--muted);font-size:var(--bacfree-type-micro);font-weight:600;white-space:nowrap}.admin-cost-provider-status i{width:6px;height:6px;flex:0 0 auto;border-radius:50%;background:var(--disabled)}.admin-cost-provider-status.live i{background:var(--green)}.admin-cost-provider-status.manual i{background:var(--blue)}.admin-cost-provider-status.stale i{background:var(--amber)}.admin-cost-provider-status.unavailable i{background:var(--danger)}.admin-cost-provider-age{gap:4px;border:1px solid var(--line);border-radius:var(--radius-pill);color:var(--slate)}.admin-cost-provider-age,.admin-cost-provider-attention{display:inline-flex;align-items:center;min-height:22px;padding:0 7px;font-size:var(--bacfree-type-micro);font-weight:600;white-space:nowrap}.admin-cost-provider-attention{border:1px solid var(--amber-border);border-radius:var(--radius-pill);background:var(--amber-soft);color:var(--amber-text)}.admin-cost-provider-attention.critical{border-color:var(--danger-border);background:var(--danger-soft);color:var(--danger-text)}.administration-cost-primary{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.administration-cost-primary.single{grid-template-columns:minmax(0,1fr)}.administration-cost-primary>span{display:grid;min-width:0;grid-gap:3px;gap:3px}.administration-cost-primary small{color:var(--muted);font-size:var(--bacfree-type-micro)}.administration-cost-primary strong{overflow:hidden;color:var(--ink);font-family:var(--font-mono);font-size:var(--bacfree-type-h3);font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;text-overflow:ellipsis;white-space:nowrap}.administration-cost-breakdown{display:grid;grid-gap:6px;gap:6px;margin-top:12px;padding-top:10px;border-top:1px solid var(--line)}.administration-cost-breakdown>span{display:flex;align-items:center;justify-content:space-between;gap:12px;color:var(--slate);font-size:var(--bacfree-type-xs)}.administration-cost-breakdown strong{color:var(--ink);font-family:var(--font-mono);font-weight:500;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.administration-cost-limit{display:flex;align-items:flex-start;gap:8px;margin-top:10px;padding:8px 10px;border:1px solid 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